# Resonera.ai

> AI call operations for Indian SMBs and MSMEs. Resonera runs an entire inbound
> and outbound calling operation — sales, support, follow-ups, collections and
> routing — with AI voice agents that speak 11 Indian languages, from Rs 5 per
> minute. It replaces the cost structure of a human telecalling team.

Resonera.ai is a product of Resonera, based in India. The platform is used by
SMBs, MSMEs and BPOs to handle high call volumes without hiring proportional
headcount.

## Key facts

- **What it is:** An AI voice agent platform for business phone calls (inbound and outbound).
- **Primary market:** India. Secondary: international English-speaking markets.
- **Languages:** Indian languages with dedicated support are Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telugu, plus English — with dialect-aware speech synthesis and natural code-switching. Additional world languages are available on request.
- **Mid-call language switching:** If a caller changes language part-way through a call, the agent detects it and switches with them — same call, same agent, same context, no transfer and nothing repeated. Switching works across all 11 dedicated languages in any direction.
- **Pricing:** Free plan at Rs 0 (100 minutes/month, no credit card). Paid plans start at a Rs 5,499/month platform base (includes 1,000 minutes, 1 phone number, 10 GB storage, 5 languages) plus a flat Rs 5/minute usage rate at any volume. Enterprise pricing is custom. All prices are exclusive of 18% GST, which is added at invoice.
- **Cost comparison:** A human telecaller in India costs roughly Rs 15,000-25,000/month. Resonera typically reduces call operation costs by up to 80%.
- **Concurrency:** Handles 100+ simultaneous calls with no queue or hiring lag.
- **Live in-call tools:** Agents read from and write to your business systems *during* a call — looking up a caller's record, checking real-time availability, creating and updating records, escalating to a human with full context, and logging the outcome.
- **Integrations:** Native connectors for major CRMs, calendars and spreadsheets, plus a REST API for custom systems.
- **Agent types:** L1 agents (blank canvas, bring your own scripts and knowledge base) and Specialized agents (pre-trained per category: customer support, sales and lead qualification, loan collections, appointment setting, order management, real estate).

## Common questions

- **How much does an AI telecaller cost in India?** Rs 2.5-6 per minute across the market; Rs 5/minute flat on Resonera, with a free tier at 100 minutes/month.
- **Does it speak Hindi?** Yes — Hindi is fully supported, alongside 10+ other Indian languages, with dialect-aware synthesis.
- **Can the AI switch language in the middle of a call?** Yes. If a caller starts in English and switches to Hindi (or any of the 11 dedicated languages), the agent detects the change and answers in the new language for the rest of the call — same call, same context, no transfer and nothing repeated.
- **Can it connect to our CRM?** Yes. Native connectors cover major CRMs; anything else connects over a REST API defined once and used as live in-call tools.
- **Can it transfer to a human?** Yes — the agent escalates mid-call and carries the full conversation context across, so the customer does not repeat themselves.

## Core pages

- [Home](https://resonera.ai/): What Resonera does and who it is for.
- [Pricing](https://resonera.ai/pricing): Full plan breakdown, per-minute rates, free tier.
- [AI Voice Agent India](https://resonera.ai/ai-voice-agent-india): The India-specific product overview.
- [AI Telecaller](https://resonera.ai/ai-telecaller): AI telecalling, cost comparison against human telecallers.
- [Hindi AI Calling](https://resonera.ai/hindi-ai-calling): Hindi-language calling capabilities.
- [Docs](https://resonera.ai/docs): Product documentation.
- [API Reference](https://resonera.ai/api-reference): REST API for custom integrations.
- [Book a demo](https://resonera.ai/book-demo): Talk to the team.

## By industry

How Resonera is used in specific industries, with the calling workflows and economics of each.

- [Real Estate](https://resonera.ai/ai-calling-for/real-estate): AI voice agents for Indian real estate: call every portal lead within seconds, qualify budget, locality and possession timeline, and book site visits automatically. 11 languages, from ₹5/min.
- [Clinics](https://resonera.ai/ai-calling-for/clinics): AI receptionist and appointment reminders for Indian clinics: answers every patient call, books and confirms appointments, and cuts no-shows. 11 languages, from ₹5/min.
- [Hospitals & Diagnostic Labs](https://resonera.ai/ai-calling-for/hospitals-and-labs): AI voice agents for Indian hospitals and diagnostic labs: handle appointment and report enquiries at peak volume, run sample-collection confirmations, and cut front-desk load. From ₹5/min.
- [Insurance](https://resonera.ai/ai-calling-for/insurance): AI voice agents for Indian insurance: run renewal reminder campaigns, qualify inbound policy leads, and follow up lapsed policies in 11 languages. TRAI/DLT-aware. From ₹5/min.
- [NBFC & Collections](https://resonera.ai/ai-calling-for/nbfc-collections): AI voice agents for Indian NBFCs and lenders: run EMI and payment reminder campaigns across the full book, in 11 languages, with consistent, compliant, non-abusive scripts. From ₹5/min.
- [Edtech & Coaching](https://resonera.ai/ai-calling-for/edtech): AI voice agents for Indian edtech and coaching institutes: call every admission enquiry instantly, qualify students, run fee and attendance reminders, and cut batch drop-offs. From ₹5/min.
- [E-commerce](https://resonera.ai/ai-calling-for/ecommerce): AI voice agents for Indian e-commerce: confirm COD orders before dispatch to cut RTO losses, run delivery follow-ups and win back abandoned carts. 11 languages, from ₹5/min.
- [Recruitment & Staffing](https://resonera.ai/ai-calling-for/recruitment): AI voice agents for Indian recruitment and staffing: screen candidates at volume, confirm interview attendance, and cut no-shows. 11 languages, from ₹5/min.

## By use case

Calling workflows that cut across industries.

- [Lead Qualification](https://resonera.ai/ai-calling-for/lead-qualification): AI voice agents that call and qualify every inbound lead within seconds — budget, intent, timeline and fit — then route genuine prospects to your sales team. From ₹5/min.
- [Appointment Booking](https://resonera.ai/ai-calling-for/appointment-booking): AI voice agents that book appointments during the call against live calendar availability, then confirm ahead of time to cut no-shows. 11 languages, from ₹5/min.
- [Payment Reminders](https://resonera.ai/ai-calling-for/payment-reminders): AI voice agents that call customers about due payments, EMIs and outstanding invoices in 11 Indian languages — consistent, compliant and at full coverage. From ₹5/min.
- [Order Confirmation](https://resonera.ai/ai-calling-for/order-confirmation): AI voice agents that call to confirm orders and verify delivery addresses before dispatch — cutting COD return-to-origin losses. 11 languages, from ₹5/min.
- [Customer Feedback](https://resonera.ai/ai-calling-for/customer-feedback): AI voice agents that call customers for feedback and CSAT after a purchase or service — higher response rates than SMS or email surveys. 11 languages, from ₹5/min.

## By language

Dedicated language pages, each with dialect-aware understanding and code-switching (mixing English into regional speech mid-sentence).

- [Hindi](https://resonera.ai/hindi-ai-calling): AI voice agents that call and answer in natural Hindi — the most widely deployed language.
- [English (English)](https://resonera.ai/ai-calling-in/english): AI voice agents that call and answer in Indian English — the accent and register your customers actually use, not American English. Inbound and outbound, from ₹5/min.
- [Tamil (தமிழ்)](https://resonera.ai/ai-calling-in/tamil): AI voice agents that call and answer in natural Tamil for businesses across Tamil Nadu and Chennai. Handles Tanglish code-switching, inbound and outbound calls, from ₹5/min.
- [Telugu (తెలుగు)](https://resonera.ai/ai-calling-in/telugu): AI voice agents that call and answer in natural Telugu for businesses across Andhra Pradesh, Telangana and Hyderabad. Inbound and outbound calls, from ₹5/min.
- [Marathi (मराठी)](https://resonera.ai/ai-calling-in/marathi): AI voice agents that call and answer in natural Marathi for businesses across Maharashtra, Mumbai and Pune. Inbound and outbound calls, from ₹5/min.
- [Bengali (বাংলা)](https://resonera.ai/ai-calling-in/bengali): AI voice agents that call and answer in natural Bengali for businesses across West Bengal, Kolkata and the Northeast. Inbound and outbound calls, from ₹5/min.
- [Gujarati (ગુજરાતી)](https://resonera.ai/ai-calling-in/gujarati): AI voice agents that call and answer in natural Gujarati for businesses across Gujarat, Ahmedabad and Surat. Inbound and outbound calls, from ₹5/min.
- [Kannada (ಕನ್ನಡ)](https://resonera.ai/ai-calling-in/kannada): AI voice agents that call and answer in natural Kannada for businesses across Karnataka, Bengaluru and Mysuru. Inbound and outbound calls, from ₹5/min.
- [Malayalam (മലയാളം)](https://resonera.ai/ai-calling-in/malayalam): AI voice agents that call and answer in natural Malayalam for businesses across Kerala, Kochi and Thiruvananthapuram. Inbound and outbound calls, from ₹5/min.
- [Punjabi (ਪੰਜਾਬੀ)](https://resonera.ai/ai-calling-in/punjabi): AI voice agents that call and answer in natural Punjabi for businesses across Punjab, Ludhiana, Amritsar and Chandigarh. Inbound and outbound calls, from ₹5/min.
- [Odia (ଓଡ଼ିଆ)](https://resonera.ai/ai-calling-in/odia): AI voice agents that call and answer in natural Odia for businesses across Odisha, Bhubaneswar and Cuttack. Inbound and outbound calls, from ₹5/min.

## Company

- [About us](https://resonera.ai/about-us): Team and company background.
- [Security](https://resonera.ai/security): Security posture and data handling.
- [Contact](https://resonera.ai/contact): How to reach Resonera.
- [Careers](https://resonera.ai/careers): Open roles.

## Blog

Long-form guidance on AI calling, industry playbooks and cost analysis.

- [Inbound vs Outbound AI Voice Agents: Which Does Your Business Need?](https://resonera.ai/blog/inbound-vs-outbound-ai-voice-agents): A clear breakdown of inbound versus outbound AI voice agents — what each does, where they add the most value, and why most Indian businesses end up needing both.
- [Multilingual AI Calling in India: Tamil, Telugu, Marathi & Beyond](https://resonera.ai/blog/multilingual-ai-calling-india): Why regional-language voice AI matters for reaching customers across India, and how to evaluate a multilingual AI calling platform that handles Tamil, Telugu, Marathi, Bengali and more.
- [AI Calling for Recruitment & Staffing: Screen Candidates Faster](https://resonera.ai/blog/ai-calling-recruitment-staffing): How recruiters and staffing agencies use AI voice agents to pre-screen applicants, confirm interview slots, and reduce candidate ghosting — filling roles faster without a bigger sourcing team.
- [AI Voice Agents for Hospitals & Diagnostic Labs: Reminders, Reports & Follow-ups](https://resonera.ai/blog/ai-calling-hospitals-labs): How hospitals and diagnostic labs use AI voice agents to remind patients about health check-ups, notify when reports are ready, and follow up after visits — reducing missed care and front-desk load.
- [AI Calling Scripts That Convert: Templates for Sales, Reminders & Follow-ups](https://resonera.ai/blog/ai-calling-scripts-that-convert): Practical AI voice agent script templates for lead qualification, appointment reminders, payment follow-ups, and order confirmation — plus the principles that make a calling script actually work.
- [AI Calling for Insurance: Policy Renewals & Lead Qualification at Scale](https://resonera.ai/blog/ai-calling-insurance): How insurers and agencies use AI voice agents to remind customers about policy renewals, follow up on premiums, and qualify new leads — reaching every customer without a larger calling team.
- [How to Measure AI Telecaller ROI: The Metrics That Actually Matter](https://resonera.ai/blog/ai-telecaller-roi-metrics): A practical guide to measuring the ROI of an AI telecaller — the connect, conversion, and cost metrics that show whether AI calling is actually paying off for your business.
- [AI Order-Confirmation Calls: Cut COD Returns & RTO for E-commerce](https://resonera.ai/blog/ai-calling-ecommerce-cod-rto): How D2C and e-commerce brands use AI voice agents to confirm cash-on-delivery orders before dispatch — reducing return-to-origin (RTO) losses without a large tele-verification team.
- [AI Calling for EdTech & Coaching Institutes: Turn Enquiries into Admissions](https://resonera.ai/blog/ai-calling-edtech-coaching): How EdTech companies and coaching institutes use AI voice agents to respond to enquiries in seconds, follow up on demo classes, and chase fee payments — filling more seats without a bigger counselling team.
- [Is AI Calling Legal in India? Consent, DPDP & Recording Rules Explained](https://resonera.ai/blog/is-ai-calling-legal-india): A plain-language look at whether AI calling is legal in India — the role of consent, the DPDP Act, TRAI's commercial-communication rules, and call recording — so you can run AI calling responsibly.
- [How Much Does an AI Telecaller Cost in India? (2026 Breakdown)](https://resonera.ai/blog/ai-telecaller-cost-india): A clear breakdown of AI telecaller pricing in India versus human telecallers — per-minute rates, monthly plans, and the real cost savings for SMBs and BPOs.
- [Outbound Lead Vetting with AI: Keep Your Sales Funnel Clean](https://resonera.ai/blog/ai-lead-vetting): Sales reps waste up to half their time on unqualified leads. Here's how an AI voice agent vets and scores outbound leads first, so reps only talk to prospects worth their time.
- [AI Appointment Reminders for Clinics: Cut No-Shows by Up to 50%](https://resonera.ai/blog/ai-appointment-reminders-clinics): How clinics use AI voice agents to confirm appointments, send reminders, and reschedule automatically — cutting no-shows by up to 50% and freeing front-desk staff.
- [TRAI, DND & DLT Compliance for AI Calling in India: A 2026 Guide](https://resonera.ai/blog/trai-dnd-dlt-ai-calling-compliance): A plain-language overview of TRAI's DND framework and the DLT system as they apply to AI outbound calling in India — what they are, why they matter, and how to run AI calling responsibly.
- [How NBFCs & Banks Use AI Voice Agents for Payment Reminders (Compliantly)](https://resonera.ai/blog/ai-payment-reminders-nbfc): How banks and NBFCs use AI voice agents for EMI and bill reminders at scale — while staying inside RBI's Fair Practices Code, calling-hour rules, and DPDP requirements.
- [What Makes an AI Voice Agent Sound Human? (Latency, Interruptions & Tone)](https://resonera.ai/blog/what-makes-ai-voice-agent-sound-human): The technical factors that decide whether an AI voice agent sounds natural or robotic on a call — response latency, handling interruptions, voice quality, and clean human handoff.
- [How to Choose a Hindi AI Voice Agent in 2026](https://resonera.ai/blog/hindi-ai-voice-agent): A practical guide to choosing a Hindi AI voice agent — what makes Hindi voice AI sound natural, how to evaluate dialect support, and what it costs for Indian businesses.
- [AI Calling for Real Estate: Qualify & Book Site Visits on Autopilot](https://resonera.ai/blog/ai-calling-real-estate): How real estate teams use AI voice agents to respond to leads in seconds, qualify buyers and tenants, and book site visits 24/7 — before a competitor calls back.
- [AI Calling vs Human Telecallers: A Real Cost & Performance Comparison](https://resonera.ai/blog/ai-vs-human-telecaller): AI telecaller vs human telecaller — an honest comparison of cost, scale, availability, consistency, and where humans still win, for Indian SMBs and BPOs.

## Optional

- [Privacy policy](https://resonera.ai/privacy)
- [Terms of service](https://resonera.ai/terms)
- [Cookie policy](https://resonera.ai/cookies)
- [Full text expansion](https://resonera.ai/llms-full.txt): Every page above with its full description, in one file.