Call Every Admission EnquiryBefore the competition does.
Admission enquiries arrive in bursts around results season and batch starts — far faster than a counselling team can dial. Resonera.ai calls every enquiry within seconds, qualifies the student and course fit, books counselling sessions, and runs fee and attendance follow-ups in 11 Indian languages.
Edtech calling is part of Resonera.ai, the AI call operations platform for Indian SMBs & MSMEs.
Edtech and coaching demand is seasonal and extremely spiky. Around exam results and batch start dates, enquiry volume can multiply several times over — and that is precisely when speed-to-call determines who enrols the student. Counselling teams sized for the off-season simply cannot dial fast enough, and enquiries that go uncalled for a day are usually enrolled somewhere else.
Resonera's AI voice agent calls every enquiry the moment it arrives, at any hour, in the student's or parent's own language. It establishes the fundamentals a counsellor needs — which course or exam, current class or qualification, preferred batch timing, location or online preference, and who the decision-maker is — then books a counselling session with a human for genuinely interested students.
Retention is the second, less obvious win. Batch drop-off is expensive because acquisition cost is already sunk, and drop-off is usually preceded by quiet signals: missed classes, unpaid instalments, disengagement. The same agent runs fee reminders, attendance follow-ups and re-engagement calls across the whole cohort — the kind of consistent, unglamorous follow-up that keeps students enrolled and that nobody has time to do manually during admission season.
Built for admissions and retention
Instant enquiry callback
Calls every admission enquiry within seconds, including during results-season bursts your team cannot absorb.
Qualifies student and course fit
Course, current class, batch timing preference, location and decision-maker — captured before counselling time is spent.
Books counselling sessions
Schedules the human counselling call or campus visit directly into the calendar during the conversation.
Fee and attendance follow-ups
Runs instalment reminders and attendance check-ins across the cohort — the follow-up that prevents drop-off.
Speaks to parents too
11 Indian languages, which matters because the decision-maker is often a parent who prefers a regional language.
Every conversation logged
Transcript, intent and outcome against each enquiry, so counsellors know the story before they call.
What it handles for an institute
- Instant first-call on every admission enquiry, including results-season volume spikes.
- Course, batch-timing and eligibility qualification before a counsellor is involved.
- Counselling session and campus visit booking, confirmed with reminders.
- Fee instalment reminders across the enrolled cohort.
- Attendance follow-up calls that catch disengagement before it becomes a drop-off.
- Re-engagement campaigns across old enquiry databases ahead of a new batch.
AI calling for edtech and coaching — FAQs
Can it handle results-season enquiry spikes?
Yes — this is where it matters most. The agent handles hundreds of calls simultaneously, so a results-day surge is called within seconds rather than queued for a counselling team that cannot dial fast enough.
Can it speak to parents rather than students?
Yes, and it often should. It speaks Hindi and 11 Indian languages, which matters because the enrolment decision-maker is frequently a parent who is more comfortable in a regional language than in English.
Can it book counselling sessions?
Yes. It checks live counsellor availability during the call, books the session, and follows up with a confirmation reminder to reduce no-shows.
How does it help with batch drop-offs?
By running the consistent follow-up nobody has time for during admission season — fee instalment reminders, attendance check-ins and re-engagement calls that surface disengagement early, while the student can still be retained.
Does it replace our counselling team?
No. It handles first-touch, qualification and routine follow-up, then hands genuinely interested students to human counsellors — who spend their time on conversations that actually convert rather than on dialling.